Last updated: September 23, 2026
Introduction
At OneStopSocial ("OneStopSocial", "we", "us", or "our"), your privacy matters. Our goal is to provide a streamlined monitoring tool for Facebook Groups while maintaining a strong commitment to data protection, transparency, and user control.
By installing and using the OneStopSocial Chrome Extension or visiting our website, you agree to the practices outlined in this Privacy Policy and our Terms & Conditions. If you disagree with any part of these policies, please discontinue use of our services.
Information We Collect
- Name and email address
- The Facebook account you use with the extension, which we use to link your subscription to your account
- IP address and browser/device information
- Subscription and billing details (payments are processed by Freemius)
- Analytics and referral data from our website
Note: We never ask for your Facebook password, and we don't collect your private messages.
Use of Data
- To provide the Service and manage your account and subscription.
- To send sign-in codes, the alerts you turn on, and important account updates.
- To keep the Service secure and prevent abuse.
- To credit affiliate referrals and understand how our website and ads perform.
Facebook Data Handling
- The extension only reads Group content your Facebook account can already see, in the groups you choose to monitor.
- Your monitored groups, keywords, AI search criteria, and the leads the extension finds are stored locally in your browser.
- To provide AI features and the notifications you turn on, relevant post content may be processed by our service providers solely for that purpose.
- Webhooks send leads to the destinations you choose. Data sent to those destinations is handled by you and those services.
Payment Security
Payments are processed securely by Freemius. OneStopSocial does not store your credit card information. For details on how Freemius handles your data, see its privacy policy.
Third-Party Tools and Vendors
We carefully select partners who comply with data protection regulations. Key services we use:
Freemius
- Purpose: Payments and subscription management
- Data Stored: Billing details, email, subscription status
Xano
- Purpose: Account and subscription data storage
- Data Stored: Email, account details, subscription status
- Location: United States
- Compliance: ISO 27001, ISO 9001, ISO 27701 & GDPR
We also use providers for email delivery, AI features, and website analytics.
Disclosure of Information
We only disclose your data under the following conditions:
- To service providers strictly for the purpose of operating, improving, or securing our services
- To payment processors as required to fulfill transactions
- To comply with legal obligations or government requests
- To prevent fraud or abuse of our services
- With your explicit consent, when applicable
We will never sell or rent your personal data.
Cookies and Tracking
We use cookies to remember your preferences, credit affiliate referrals, and measure how our website and ads perform (for example, with Google Analytics). You can disable cookies in your browser settings, but some features may stop working.
Data Security
All communication between your browser and our servers is encrypted using HTTPS. We limit access to personal data to what's needed to run the Service and continuously work to prevent unauthorized access or data loss.
Your Account & Choices
You're responsible for keeping your login information confidential. To access, correct, or delete your data, or if you suspect unauthorized use of your account, contact us at info@onestopsocial.com. You can clear the extension's data at any time by removing it or uninstalling the extension.
Legal Disclaimer
While we prioritize security and privacy, we cannot guarantee complete confidentiality over open networks or third-party services. Use of our site and extension is at your discretion.
Updates to This Policy
We may update this policy from time to time. Significant changes will be communicated via email or a notification within the extension. Continued use of the service constitutes your acceptance of the revised policy.
Contact
If you have any questions, feedback, or concerns, please contact us at:
Email: info@onestopsocial.com
Website: https://onestopsocial.com
